Telehealth Costs Explained: What You Pay for Virtual Care

Thinking about booking a video call with a doctor but worried about the price? You’re not alone. Telehealth has become a go‑to option, yet many people still guess how much it costs. Below you’ll get the real numbers, the hidden fees, and tips to keep your wallet happy.

How Much Does a Telehealth Visit Usually Cost?

In the UK, a standard video or phone appointment with a private telehealth provider typically runs between £30 and £70 for a 15‑to‑30‑minute slot. Some services charge a flat £20 for a quick advice chat, while specialist consultations – say a dermatology or mental‑health session – can top out at £100 or more.

In the US, the range is broader. A basic primary‑care video call often costs $40‑$75 without insurance. If you have a health plan, many insurers cover part or all of the fee, leaving a copay of $10‑$30. Specialty visits, like virtual physiotherapy, can be $80‑$150 per session.

What Drives the Price of Telehealth?

Several factors shape the final bill:

• Provider type: Established hospital networks usually charge more than startup apps.
• Visit length: Short triage calls are cheaper than full exams.
• Specialty: Complex fields (cardiology, psychiatry) demand higher fees.
• Geography: Prices in London or New York tend to be higher than in smaller towns.
• Insurance coverage: Some plans reimburse at a higher rate than others.

Knowing these drivers helps you pick a service that matches your budget. For example, if you only need a prescription refill, a $20 quick‑chat platform may be enough.

Another hidden cost is the technology fee. Some apps add a small surcharge for using their video platform, usually £2‑£5 per session. It’s easy to miss if you only glance at the headline price.

If you’re a frequent user, look for subscription plans. Many providers offer a monthly bundle (e.g., £30 for unlimited basic visits) that can shave off a lot of cash compared to pay‑as‑you‑go rates.

Finally, consider out‑of‑pocket expenses like prescription delivery. Even if the video call is cheap, a medication shipped to your door can add £10‑£20.

Bottom line: telehealth isn’t a one‑size‑fits‑all price. Check the fine print, compare a few options, and match the service to the care you need.

Ready to try a virtual visit without breaking the bank? Start by searching for providers that list transparent fees, read patient reviews for hidden charges, and ask your insurer if they cover the specific platform you prefer. A few minutes of research can save you dozens of pounds or dollars on your next online doctor chat.